Contact Us
Direct Email
Email the Commission at
info@bcferrycommission.ca
Media Inquiries
Susan Kerschbaumer
250-217-5074
susankerchbaumer@shaw.ca
By Mail
Send a letter to:
BC Ferry Commissioner
PO Box 9274 Stn Prov
Victoria, BC, V8W 9J6
Online Form
Submit your comments online
General Customer Complaints
Although the Commission does not handle day-to-day complaints about BC Ferries, customers can appeal to us if an issue has not been resolved to their satisfaction.