What’s New

Commissioner Releases Report on Price Cap Rebasing for Fifth Performance Term

October 16, 2020
Click here for Report

BC Ferries responses to Commissioners’ Comments on the Performance Review of BC Ferries’ Customer Complaints Process

October 16, 2020
Click here for BC Ferries Response to Commissioners’ Comments

 

QUARTERLY REPORTS FOR PERIOD ENDED June 30, 2020

September 23, 2020
Average Fare Index Summary Report – Quarter Ended June 30, 2020 (page1, page2)
Operations Summary Report – Quarter Ended June 30, 2020
Feedback and Engagement Report – Quarter Ended June 30, 2020
Records of Compliance Meetings – Quarterly Record – March 12, 2020

Commissioner provides direction regarding quarter-life upgrades to Coastal Class vessels

September 16, 2020
Click here for more information

BC Ferries files its Annual Report to the Commissioner for the Year Ended March 31, 2020

August 10, 2020
Click here for Report

Commissioner Publishes Report summarizing the Action taken by B.C. Ferry Authority to meet its obligations under the Coastal Ferry Act in the year ended March 31, 2020

August 7, 2020
Click here for Report

Commissioner’s Comment on Performance Review of BC Ferries’ Customer Complaints Process

July 24, 2020
Click here for Commissioners’ Comments
Click here for MMK’s Report on the Performance Review of BC Ferries’ Customer Complaints Process

BC Ferries files its Performance & Accountability Annual Report for the fiscal year ending March 31, 2020

July 22, 2020
Click here for Report

QUARTERLY REPORTS FOR PERIOD ENDED March 31, 2020

July 16, 2020
Average Fare Index Summary Report – Quarter Ended March 31, 2020 (page1, page2)
Operations Summary Report – Quarter Ended March 31, 2020
Operations Summary Report – Year Ended March 31, 2020
Feedback and Engagement Report – Quarter Ended March 31, 2020
Records of Compliance Meetings – Quarterly Record – December 10, 2019

Commissioner provides direction to BC Ferries regarding quarter-life upgrades to Coastal Class vessels

July 3, 2020
Click here for Commissioner’s letter and BC Ferries’ request for direction

BC Ferries and the Province agree to adjust temporary service levels due to Covid-19

June 10, 2020
Click here for Temporary Service Level Adjustment Agreement #2

QUARTERLY REPORTS FOR PERIOD ENDED December 31, 2019

May 19, 2020
Average Fare Index Summary Report – Quarter Ended December 31, 2019 (page1, page2)
Operations Summary Report – Quarter Ended December 31, 2019
Feedback and Engagement Report – Quarter Ended December 31, 2019
Records of Compliance Meetings – Quarterly Record – September 23, 2019

Commissioners approve an increase in the budget for the major capital expenditure for completion of the Fare Flexibility and Digital Experience project

April 24, 2020
Click here for Order 16-02C
Click here for MNP’s Report on BC Ferries’ Supplemental Application under s.55 of the Coastal Ferry Act

BC Ferries and the Province agree to reduce certain service levels due to Covid-19

April 7, 2020
Click here for Temporary Service Level Adjustment Agreement

Commissioners to rebase price cap index for Next Performance Term

March 20, 2020
Click here for Commissioners’ decision and BC Ferries’ submission

Commissioners Publish Guidelines for Section 55 and Section 46.2

February 7, 2020
Click here for Guidelines for Section 55 of the Act for Applications for Approval of Major Capital Expenditures
Click here for Guidelines for Section 46.2 of the Act for Application for Participation Costs of Eligible Organizations

Commissioners publish and invite public comments on the following guidelines:

1.  Coastal Ferry Act – Section 55 Applications for Approval of Major Capital Expenditures.
2.  Coastal Ferry Act – Section 46.2 Applications for Participation Costs of Eligible Organizations.

January 3, 2020
Click here for the Section 55 Guidelines
Click here for the Section 46.2 Guidelines
Public Comments can be sent by email to info@bcferrycommission.ca.  Deadline for public comments is January 31, 2020.

QUARTERLY REPORTS FOR PERIOD ENDED September 30, 2019

January 2, 2020
Average Fare Index Summary Report – Quarter Ended September 30, 2019 (page1, page2)
Operations Summary Report – Quarter Ended September 30, 2019
Feedback and Engagement Report – Quarter Ended September 30, 2019
Records of Compliance Meetings – Quarterly Record – June 18, 2019